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Predefined Replies (EN)

Setup some predefined replies that you are using very often so you wont need anymore to type it again and again.

Go to Setup -> Support -> Predefined Replies.

When replying or opening to ticket click on the button Add predefined reply. A popup modal will be opened you only need to click on the plus icon to insert into the reply field.

Predefined-Reply-300x173.png

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